Trouble signing up or connecting your battery
Edited
Hit a snag while joining Axle? Most sign-up problems happen at one of two steps: uploading your bill, or connecting your battery. Both are usually quick to get past, and the connection step in particular varies depending on who makes your battery. Find the part you're stuck on below and follow the link for what to do next.
If you've tried the relevant steps and still can't complete your sign-up, get in touch and we'll help you sign up.
bill won't upload
can't connect
connection failed
can't sign up
won't let me join
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