I’m not receiving sign-in links or emails

If your sign-in links or event emails aren’t coming through, try these:

• Check your spam or junk folder. Our emails sometimes land there.

• Microsoft email addresses. We’ve had trouble in the past delivering to Microsoft domains like Hotmail, MSN and Outlook. If you use one of these, an alternative address such as Gmail is more reliable, so let us know if you’d like to switch the email on your account.

• Still nothing? Get in touch and we'll look into it. Some delivery issues are down to how an account is set up on our side, and we can resolve those for you.